vk98 Terms and Conditions

The following terms used in these Terms and Conditions ("Terms") shall carry the meanings defined below:

• "vk98" or "Platform" refers to the website https://vk98.lat and all services, features, and content connected to it.
• "User" or "Member" refers to any person who has registered on the vk98 platform or is using its services.
• "Account" refers to the personal gaming account created for each member.
• "Services" refers to all gaming, betting, bonus, and support services provided through vk98.
• "Bonus" refers to any promotional funds, credits, or benefits granted to members by the platform.

These Terms apply to all users of the vk98 platform. By accessing the platform, creating an account, or using any of its services, you are automatically considered to have accepted these Terms. In addition, our Privacy Policy and Responsible Gaming Policy are also considered part of these Terms.

These Terms are written in English and shall be interpreted in accordance with the laws of Bangladesh.

A personal account is required to enjoy full access to the vk98 platform. All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in account termination and forfeiture of any winnings or bonuses.

Registration Requirements

• Each person may create only one account. Creating more than one account under the same person is strictly prohibited.
• The name, national ID details, and mobile number provided at registration must be verifiable.
• An active mobile number or email address is required to create an account.
• An account is strictly personal — it may not be operated on behalf of or for a third party.
• vk98 may request additional documents for identity verification at any time. Failure to submit the required documents may result in the account being temporarily suspended.

The vk98 platform is for adults only. To register or use the platform, the user must be 21 years of age or older. Registration or gaming activity by minors is strictly prohibited.

Other Eligibility Requirements

• The user must reside in a jurisdiction where online gaming is legally permitted.
• The user must be of sound mind and confirmed to be using the platform voluntarily.
• Anyone who has placed themselves under self-exclusion or whose account has previously been terminated may not open a new account.
• vk98 employees and their immediate family members may not access gaming privileges on the platform.

The security of your vk98 account is entirely your responsibility. Users must keep their login credentials — username and password — secure and must not share them with any third party.

• Use a strong password that includes letters, numbers, and special characters.
• If you notice any suspicious activity, contact our 24/7 live chat support immediately.
• If you forget your password, use your registered mobile number or email address to recover your account.
• Avoid logging into your account on public or shared devices. Always log out after use.
• vk98 will not be held liable for any loss caused by third-party access, unless it is proven that the issue originated from a fault within vk98's own systems.

Deposits and withdrawals on the vk98 platform can be made via bKash, Nagad, Rocket, and bank transfer. All transactions are conducted in Bangladeshi Taka (BDT/৳).

Deposit

• The minimum deposit amount is ৳200 (for all methods).
• Deposits are generally credited to the account instantly.
• If funds do not appear in your account after completing a deposit, please contact support with proof of the transaction.
• Only payment methods registered in the member's own name may be used. Deposits from third-party accounts are not accepted.

Withdrawal

• The minimum withdrawal amount is ৳500.
• Standard withdrawal processing time is 10 to 45 minutes.
• The same payment method used for the deposit must be used for the withdrawal.
• Withdrawals may be temporarily delayed if identity verification has not been completed.
• If a withdrawal is delayed due to a bank holiday or technical issue, vk98 will notify the member promptly.
• Wagering requirements must be met before bonus funds can be withdrawn (see Section 6 for details).

vk98 offers its members various bonuses and promotional offers. Specific terms apply to each bonus. By accepting a bonus, the member is considered to have agreed to those terms.

Welcome bonus

• New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000.
• A minimum deposit of ৳200 is required to receive the welcome bonus.
• The combined amount of the bonus and deposit must be wagered at least 15 times (15x) before a withdrawal can be made.
• The welcome bonus is available to each member once only.

VIP Cashback Program

vk98 has five VIP levels, each offering weekly cashback benefits:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

General Bonus Terms

• Multiple bonuses may not be applied to one account at the same time, unless specifically stated otherwise.
• If a member violates the terms of a bonus, that bonus and any associated winnings may be cancelled.
• vk98 reserves the right to modify, amend, or cancel any bonus offer at any time.
• Bonus offers apply only to members who were validly registered at the time of the promotion.

Online slots, live casino, cricket betting, and other gaming services are available on the vk98 platform. Separate rules may apply to each game or betting category.

• All game outcomes are determined by a Random Number Generator (RNG) or a live dealer. These outcomes cannot be altered.
• If a game result needs to be voided due to a technical error, the stake for that bet will be refunded.
• For betting, odds offered during a match may change over time. Please confirm the final odds before placing a bet.
• Once a game session has begun, it cannot be cancelled and the stake will not be refunded, unless a technical error is proven.
• vk98 is not liable for issues caused by internet disconnection. Members are advised to ensure a stable connection.

The following activities are strictly prohibited on the vk98 platform. Those who violate these prohibitions may face account termination as well as legal action:

• Creating or operating more than one account under the same person.
• Using multiple identities or payment methods with the intent to abuse bonus offers.
• Attempting to hack, manipulate, or gain unauthorised access to the platform's systems or software.
• Playing games or placing bets using automated bots or software.
• Conducting transactions using another member's payment method or using third-party funds.
• Participating in collaborative betting or match-fixing activities.
• Using the platform for money laundering or other illegal financial activities.
• Harassing, threatening, or behaving inappropriately towards other members.

vk98 reserves the right to temporarily suspend or permanently terminate any account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If information provided at registration is found to be false or incomplete.
• If the member fails to respond to a request for identity verification.
• If it is proven that the member has participated in any prohibited activity listed in Section 8.
• If age or eligibility requirements are breached.

Account Closure by Member

If a member wishes to close their own account, they may contact our support team. It is the member's responsibility to withdraw any valid balance before the account is closed.

As part of responsible gaming, members may request a temporary break or self-exclusion. Please visit our Responsible Gaming page for more details.

vk98 strives to provide a safe and reliable service. However, our liability is limited in the following areas:

• vk98 is not liable for any loss caused by internet connection issues, power outages, or device faults.
• vk98's liability is limited for losses caused by unforeseen technical problems or faults in third-party software.
• vk98 will not bear responsibility for losses arising from a member's own negligence or unauthorised third-party access.
• Gaming winnings or losses are the member's personal risk. vk98 does not guarantee any specific profit from gaming.

If any amount is incorrectly credited or debited due to a technical error, vk98 reserves the right to correct that error, even in cases where the amount has already been withdrawn.

Any dispute or complaint between vk98 and its members will be addressed through the following process:

How to Submit a Complaint

1. First, raise your complaint through our 24/7 live chat support. Most issues are resolved at this stage.
2. If the issue is not resolved via chat, send a detailed complaint to [email protected].
3. Include the date of the complaint, account details, a full description of the issue, and any relevant screenshots in your email.
4. Complaints will be responded to within 7 business days of receipt.

vk98 reserves the right to amend, change, or update these terms and conditions at any time. Members will be given appropriate advance notice of any significant changes.

• Updated terms will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of the platform after any changes will be considered the member's acceptance of the new terms.
• Members are advised to review this page regularly for their own protection.
• If a member does not agree to the new terms, they may request to close their account.

For any questions about these terms, please contact our support team. To learn more about us, visit the About Us page, and for our privacy-related information, read the Privacy Policy page.